Privacy Policy

At Dr. Dipti's First Choice Dental Clinic & Polyclinic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services in Sarkanda, Bilaspur.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a consultation, book an appointment, or contact us. This includes:

• Personal Details: Name, Mobile Number, and Email Address (if provided).
• Appointment Details: Dental concern, preferred date, and preferred time for consultation.
• Communications: Any messages or questions you send us via our contact forms or WhatsApp.
• Usage Data: Information about how you interact with our website, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information solely for clinical and administrative purposes, including:

• Responding to your consultation requests and inquiries.
• Scheduling and managing your dental appointments.
• Contacting you via call, WhatsApp, or email regarding your treatment or appointments.
• Improving our website and patient experience.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Tools & Analytics

We use industry-standard tools like Google Analytics (GA4) and Meta Pixel to understand how visitors use our website and to measure the performance of our advertisements. These tools collect browsing behavior (such as pages visited and time spent on site) but do not collect sensitive medical information.

These third parties may use cookies to track your activity across different websites. You can manage your cookie preferences through your browser settings.

4. Data Security & Storage

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. We retain your information only for as long as necessary to provide our services or as required by law.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data from our records, provided it is not required for medical or legal compliance.

To exercise these rights, please contact us using the details provided below.

6. Children's Privacy

While we provide specialized kids' dentistry services, our website is intended for use by adults. We do not knowingly collect information from children without parental or guardian consent. If you are a parent or guardian submitting information for a child, you consent to our handling of that data in accordance with this policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Dr. Dipti's First Choice Dental Clinic & Polyclinic
Address: Sarkanda, Bilaspur, Chhattisgarh
Phone: +91 90000 00000
WhatsApp: 919000000000